A COMBINATION OF QUALITY SERVICING AND SERVICE

Arser, an Arkas company, has been the distributor for STILL storage machinery since 2001. Arser’s heavy machinery distributorship brought the world’s STILL forklifts, tractors and storage systems sales and after sale services to Turkey.

STILL is renowned for its innovative products and high quality trusted service as a leading supplier of electrical, IC Engine forklift trucks and LPG forklifts, storage machinery and platform carriers and tractors series. With its technically delicate and economically proven products, STILL offers computer supported logistics programs for efficient depot management and complete solutions for industrialists. In order to provide the solutions of the future, every firm must look ahead and work today to guarantee the quality of tomorrow. STILL carefully follows all the stages of the processes from the purchasing procedures to quality control and delivery. STILL quality shows itself in the entire service network. In Turkey and throughout Europe STILL has proved what it means to be close to the customer. Whether it is a repair or routine maintenance, STILL maintenance engineers are always right there with all the necessary tools and equipment to be able to provide immediate assistance. This system network was successfully established in Turkey and it continues to expand.

In addition, the computerized fault-finding systems guarantee the most rapid and accurate diagnosis and rectification. All STILL products have a completely new design and are full of innovative ideas. But innovative ideas are not just needed in the products. STILL’s innovative ideas have produced a special service integration for customers. Arser has made all the necessary infrastructure and personnel investment to ensure the same concept of service integration in Turkey. It always provides you with the right solution, giving service as a solution partner for all its customers in specialized logistics concepts such as operator training, vehicle guidance or depot management systems.